Heathrow Rail Engineering training

We helped Heathrow’s Rail Engineering team to digitise competency and maintenance training using 3D videos.

The rail engineering training we created for Heathrow was a finalist in 2020’s LTA ‘Excellence in the Design of Learning‘ category.

The Heathrow POD transit system carries hundreds of thousands of passengers a year. Bundle helped Heathrow Rail Engineering to create a suite of world-class digital training that was easily accessible and addressed key competencies and maintenance procedures.

Working closely with Heathrow’s experts, we reviewed and adapted their existing training material so that it was clearly mapped against core competencies and easy to follow.

We then created 3D models – using the vehicle CAD files and photos taken during site visits – of the vehicles, working environments and the tools used by Technicians and Engineers during key maintenance procedures.

We used the 3D models to create a suite of videos and printable, step-by-step documents that walked their teams through key maintenance tasks with incredible precision – right down to the correct direction to turn a spanner on a specific nut or bolt.

The content was combined in a bespoke training package that’s hosted on Heathrow’s existing Cornerstone LMS – allowing Technicians and Engineers to access training when and where they need it; while also enabling Heathrow Rail Engineering to track completion and competency.

“This fully bespoke training package is perfectly aligned with our requirements, and guides technicians of any level to full competency much faster than before.”

Antony Bacon, Engineering and Asset Management Competency Manager

Ant Bacon

Engineering and Asset Management Competency Manager

In total, 11 digital training modules and 27 individual lessons were created. Since their launch, Heathrow Rail Engineering has received amazing feedback from the learners themselves – and seen a 65% increase in Technician competencies year on year.

“Bundle’s ability to take complex technical information and turn it into easy-to-understand, interactive 3D learning modules is exceptional”.

Matthew Ward, Technical Competency Lead

Matthew Ward

Technical Competency Lead, Heathrow Rail Engineering

If you’re looking to support your own technical teams with world-class digital training that they can access when and where it’s needed, get in touch and find out how we can help.